Sectional management for clients’ Supply Chain (SC) and Accounts Payable (AP) function. Responsible to manage and oversee operations and financial related activities within the specified time frames and Service Level Agreements (SLA) targets.
Post stabilisation of business operations and implementation of transformation initiatives, the role can evolve from managing/overseeing transactional processing to creating a continuous improvement culture and collaboration across support structures to advance operations to the next level.
Key Responsibilities:
Manage all sectional matters from a control, quality and turnaround perspective
Coordinating all HR related matters & creating a conducive work environment
Prepare daily/weekly/monthly reports
Obtain and evaluate integrity of reports and providing accurate information for decision making
Obtain and analyse information
Scrutinise and distribute documents
Initiate adjustments/corrections
Lead, coach and assist Associates
Evaluate development and give feedback
Review business processes and suggest improvements (ongoing)
Compliance to company policies/procedure and Reporting
Handling all customer related queries
Essential
Matric/Grade12
Post Matric qualification in Accounting and Finance (Preferred)
On site and night shift (US operational hours)
2-3 years proven relevant operational experience
Excellent MS Office skills specifically Excel
Financial System experience will be an advantage
Leading, Coaching and Supervising
Customer Focus and Orientation
Experience in a BPO Industry (added advantage)
Good written and verbal communication
Managing and coping under pressure
Strong numerical and analytical skills
Building rapport and sound relationships with suppliers and customers
Ability to take initiative in order to deliver results
Continuous Business Improvement mind-set
What you'll do
Leading, Coaching and Supervising, Customer Focus and Orientation